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j0179967Statement of Claims against the Selection Criteria

In today’s competitive job market, aspiring employees must have well-tailored, well-written job applications.

While many public sector Agencies in Australia are reducing the amount of writing required for job applications – most still require candidates to do some analysis of their skills/capabilities/experience and to write about these according to prescribed selection criteria (i.e. to write a ‘statement of claims’ against the selection criteria). Thus, writing a public sector job application can feel like doing an assignment. Unlike school or University assignments where students must sign that the work is their own, employers rarely require any such acknowledgement with job applications.  This opens the door for people with expert knowledge of government selections to become professional job application writers.

Job applicants can spend many hours attending training and reading about how to address selection criteria, and then edit and re-edit to get the content and layout just right. For most candidates, this means well over 10 hours per application.  Alternatively, they may consider it a good investment to hire a professional to write their application.

The Job Application Process – More than Just a Resume

One of my clients recently paid about $300 for a ‘resume writer’ (found through an internet search) to prepare her statement of claims for a government position.  She told me that she got an interview through this application, but froze during the interview.  She felt she did not understand the selection criteria and what the selection committee expected.  I had a look at the papers (resume and selection criteria statement) that had been written for her.  The writer had done an excellent job in capturing my client’s experience and making an argument as to why she was a very suitable candidate for the role. My client will be able to cut and paste from this document and use this for future applications.  With a better understanding of what selection panels look for with common selection criteria and some interview coaching, I am sure she will soon secure a job. 

Another client came to me for job interview coaching. She was particularly stressed because she had been advised that a written test would be conducted just prior to the interview. I had a look at her application.  She had excellent qualifications and experience, and her resume and statement of claims were well-written.   Based on this, with a few tips on how to manage written job tests, she should have had no trouble with a written test.  She admitted that she had received considerable assistance with her written application, and that she did not really have the level of writing skills required for the role. 

The message from these two stories – the written application is only one part of the selection process.  No amount of professional assistance with writing claims against selection criteria will help if a candidate is not able to complete other job assessment tasks at the required level.

Resume Writer Fees

If a candidate decides to hire a professional to prepare their application, they can expect to pay over $300. I did a search today to find current fees in Australia. Usually the client can choose different packages to suit their needs.  For example, one company says that they will prepare ‘ready to lodge applications from just $285 (incl. selection criteria, cover letter & resume tidy)’.  Another consultant lists the costs for an experienced job seeker (ie with over 2 years work experience) as follows:

‘Professional Resume via Phone/Email: $295
Professional Resume with Face-to-Face Consultation: $395
Customised Cover Letter: $95
Selection Criteria Responses: $70 per criteria’

A third provider lists their charges as, ‘Selection criteria response: typically from $250. New résumés from about $150’.

Most writers will ask many questions so they can understand the client’s skills and experience. They won’t make up things (hopefully), but should use their expertise to match what a candidate has to offer to the advertised role. 

Is it Fair/Ethical to Use a Resume Writer to Prepare a Ready to Lodge Job Application?

In the ideal world, all candidates would have equality of opportunity to present their claims. The reality is that candidates have different levels of familiarity and knowledge of the selection criteria process. Candidates also have different access to expertise to assist them to prepare applications, and different levels of comfort about ‘blowing-their-own-trumpet’.

It could be argued that professional job application writers level the playing field for those external (non-public sector) applicants who have had no prior experience with analysing selection criteria.

Where employers use open selection processes that favour candidates who know how to address selection criteria, the professional job application writer will thrive.

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Are you struggling to write the application? Need some ideas on how to address selection criteria? Do you feel you let yourself down at job interviews?

Do you want coaching from an experienced human resource professional? Do you need someone who understands the Intergrated Leadership System (Australian Government)  or Capability Leadership Framework (Queensland Government)?

Contact me at brisbanejobcoach@gmail.com   or 0403766812

Send me your draft resume, and details of any job/s that you are interested in.  Tell me if you need to work on your application (covering letter, resume or selection criteria) or if you need interview practice. I can provide a no obligation free quote.

My specialty is coaching people for job interviews. I enjoy assisting people to win jobs – and would love to hear from you.  

 Cheryl

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If you are a human resource professional and applying for a public sector job that has the five Leadership Capabilities i.e. Shapes Strategic Thinking, Achieves Results, Cultivates Productive Working Relationships, Exemplifies Personal Drive and Integrity and Communicates with Influence, you may find the following document very useful.

Medicare Australia – A Capability Profile for Human Resources

(Sorry – have just realised that this link now goes to home page of Medicare. Pity – it was a good document.) 

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Do you want coaching from an expert who understands the Intergrated Leadership System (Australian Government)  or Capability Leadership Framework (Queensland Government)?

Contact me at brisbanejobcoach@gmail.com   or 0403766812.  I will provide a no obligation free quote.

My specialty is coaching people for job interviews. I enjoy assisting people to win jobs – and would love to hear from you.

 Cheryl

 

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Are you struggling to write the application? Need some ideas on how to address selection criteria?

Do you feel you let yourself down at job interviews?

Do you want coaching from an experienced human resource professional?

Do you need someone who understands the Intergrated Leadership System (Australian Government)  or Capability Leadership Framework (Queensland Government)?

Contact me at brisbanejobcoach@gmail.com   or 0403766812

Send me your draft resume, and details of any job/s that you are interested in.  Tell me if you need to work on your application (covering letter, resume or selection criteria) or if you need interview practice. I can provide a no obligation free quote.

My specialty is coaching people for job interviews. I enjoy assisting people to win jobs – and would love to hear from you.  

 Cheryl

I notice that a number of people come to this blog using one of the above search phrases. I assume this is because they are writing an application for a government job. These are the five leadership capabilities used by both the Queensland State Government and the Australian Public Service.

To find more information about these capabilities, you can visit the Integrated Leadership System (ILS) web page. You will find information about what behaviours are expected at EL1, EL2, SES1, SES2 and SES3 levels. Find the pages that discuss ‘behavioural indicators’ to get ideas on what experiences you have had to prove your demonstration of these five capabilities.

For example , for ‘Shapes Strategic Thinking’ – Can you provide an example of where you have established the strategic goals for a business unit? communicated the links between government policy, organisational goals and the work of a unit? built a shared sense of purpose and direction? focused on the future and pursued strategic alignment of action within a business unit? identified critical information gaps?……..

If you are applying for APS 1-6 roles there is a similar ILS publication. The capabilities are slightly different: Supports Strategic Direction, Achieves Results, Supports Productive Working Relationships, Displays Personal Drive and Integrity, and Communicates with Influence.

The Integrated Leadership System  is an excellent tool to assist you to write your application, prepare for interview, and also to assess your learning and development needs.

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Looking for an Integrated Leadership System expert to coach you to write your job application or prepare for the job interview?  Contact me at brisbanejobcoach@gmail.com

PLEASE NOTE – I AM UNABLE TO TAKE ON ANY NEW CLIENTS AT PRESENT. CLICK HERE TO SEE OTHER PROVIDERS WHO MAY BE ABLE TO ASSIST YOU.

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More posts on Shapes Strategic Thinking

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Are you struggling to write the application? Need some ideas on how to address selection criteria?

Do you feel you let yourself down at job interviews?

Do you want coaching from an experienced human resource professional?

Do you need someone who understands the Intergrated Leadership System (Australian Government)  or Capability Leadership Framework (Queensland Government)?

Contact me at brisbanejobcoach@gmail.com  

Send me your draft resume, and details of any job/s that you are interested in.  Tell me if you need to work on your application (covering letter, resume or selection criteria) or if you need interview practice. I can provide a no obligation free quote.

My specialty is coaching people for job interviews. I enjoy assisting people to win jobs – and would love to hear from you.

 Cheryl

If you Google ‘Selection Criteria’, you will find books, eBooks and pages of hints written in Australia about how to respond to selection criteria. Some of these include Get That Job , Cracking the Code: How to Apply for Jobs in the Australian Public Service, Writing a Winning Job ApplicationHow to Write and Talk to Selection Criteria, Selection Criteria Uncovered and  How to Write Selection Criteria

Is there a publication that has helped you to understand selection criteria?

 Some unsuccessful candidates hear during post-selection feedback, that they have failed to show ‘leadership’. 

Wikipedia states that:

Leadership is one of the most salient aspects of the organizational context. However, defining leadership has been challenging.’

To clarify what leadership means for their organisation, companies and government Agencies have developed Leadership Capability Frameworks.  These frameworks identify the key capabilities, and associated behaviors that leaders need to demonstrate. The Australian Public Service Commission (APSC) has published an Integrated Leadership System (ILS) , which provides a common language for leadership development across the Australian Public Service. 

This system identifies five key leadership capabilities –  

Shapes Strategic Thinking

Achieves Results

Cultivates Productive Working Relationships

Exemplifies Personal Drive and Integrity

Communicates with Influence

These five capabilities form the basis of staff selection for many Australian government leadership jobs. The Queensland Government uses similar capabilities.

Understanding leadership capabilities and being able to describe how you have demonstrated these is very important for success in winning any government or private sector leadership role. Many people fail to impress when applying for leaderships roles because they do not show that they can shape strategic thinking. In addition, leadership candidates must demonstrate the ability to communicate with influence, not just to communicate.

 

 

 

 

If you work for an organisation that recruits on ‘merit’ (most publically funded organisations), you will generally be required to go through a competitive selection process to win a promotion. For some people this means applying for a job that they have been doing or ‘acting-in’ for months. Here are some tips to help you secure a promotion.

·         continually acquire new skills and knowledge, and demonstrate the behaviours required for positions at a higher level – don’t wait until the position is advertised

·         keep abreast of where your company/Department is heading, and let senior people see what a good job you are doing

·         if you are ‘acting’ in the role, make sure you understand what is expected – it is possible you may not be doing the full duties, and no-one has told you

·         before applying for a promotion, do the same research about your company that your job competitors will be doing (e.g. Company goals, Strategic Plans, Annual reports, and other key documents)

·         if you are moving from a technical role to a staff management or leadership role, you will need to show leadership capabilities, not just technical competence

·         don’t assume that the way the job has been done in the past is the way that your Company still wants it to be done.  Ask the same questions that your competitors will be asking of the job selection contact person (e.g. Do you anticipate any major changes in the short and medium term? What are the key challenges that this position will need to address over the next 2 years?).

·         do not rest on your laurels. You will be competing with talented people who have put a lot of effort into researching and preparing for the selection process.

·         being interviewed by people you know can be disconcerting. Do not assume that because you are known by the selection panel that they will fill in any gaps. You have to demonstrate and describe fully your experiences and actions, just like your competitors.

·         do not use the ‘I’m too busy to write a good application’ or ‘I’m not good at interviews’ as an excuse. Find the time for things that are important, and get some assistance with interview practice.

If you have been doing a great job, and you are well prepared, you can go into a selection process with confidence.

 

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 Looking for an expert to coach you to write your job application or prepare for the job  interview – contact me at brisbanejobcoach@gmail.com or 0403766812

 

Cheryl

 

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Employers- Please contact me about doing job application training for groups at your workplace. ph 0403766812 or brisbanejobcoach@gmail.com

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