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If you are applying for a job in the Queensland Government, the selection criteria may look like the five below:

  • Supports strategic direction or Shapes strategic thinking
  • Achieves results
  • Supports productive working relationships  or Cultivates productive working relationships
  • Displays personal drive and integrity  or Exemplifies personal drive and integrity
  • Communicates with influence

The Queensland Government has adopted a Capability and Leadership Framework (CLF) which is similar to the Australian Public Service Integrated Leadership System (ILS). This framework outlines the core capabilities and associated behaviours required of public servants at each classification and functional level within the Queensland Public Service. 

The Individual Profiles which describe the capabilities and behavioural indicators required at the different levels are likely to be the most useful part of the CLF, if you are using it to apply for a job.

If you read the whole CLF document, you will find useful tools to support you in assessing your development needs for a public service career.  IPAA Queensland has mapped all of its courses to the five capabilities of the CLF.

Queensland Government jobs and careers are advertised at SmartJobs.

 Looking for an expert to coach you to write your job application or prepare for the job  interview – contact me at brisbanejobcoach@gmail.com or 0403766812

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 Posts on selection criteria Shapes Strategic Thinking

 

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How well could you answer the following?

  • Describe your negotiation style.
  • What do you think are the skills of an effective negotiator?
  • Tell us about a time when you successfully negotiated an outcome in difficult circumstances. What process did you use?

Use the points in the presentation by Tony Wittingham to use as a stimulas for your answers.

See SLIDESHARE for the original presentations.

By kktv

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by Mayur Kachhadiya

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by subin.john

Tom Hanneman from Seek writes ‘Requiring candidates to respond to selection criteria may seem like cruel and unusual punishment. But at least everyone is in the same boat. Following these straightforward guidelines may give you the edge you need to get the interview and secure the position.’ You can find his guidance on how to address Selection Criteria on the Seek Site.

After reading this you may still need more help. For about $30, you can purchase e-manuals by Carolyn Smith from Impact Writing Services – The Great Australian Resume and Get In and Get Promoted in the Public Sector. These e-books give more comprehensive tips and templates to assist with public sector resumes and selection criteria.

Click ‘Selection Criteria’ in my Tag Cloud for more blog posts on this topic.

j0179967Statement of Claims against the Selection Criteria

In today’s competitive job market, aspiring employees must have well-tailored, well-written job applications.

While many public sector Agencies in Australia are reducing the amount of writing required for job applications – most still require candidates to do some analysis of their skills/capabilities/experience and to write about these according to prescribed selection criteria (i.e. to write a ‘statement of claims’ against the selection criteria). Thus, writing a public sector job application can feel like doing an assignment. Unlike school or University assignments where students must sign that the work is their own, employers rarely require any such acknowledgement with job applications.  This opens the door for people with expert knowledge of government selections to become professional job application writers.

Job applicants can spend many hours attending training and reading about how to address selection criteria, and then edit and re-edit to get the content and layout just right. For most candidates, this means well over 10 hours per application.  Alternatively, they may consider it a good investment to hire a professional to write their application.

The Job Application Process – More than Just a Resume

One of my clients recently paid about $300 for a ‘resume writer’ (found through an internet search) to prepare her statement of claims for a government position.  She told me that she got an interview through this application, but froze during the interview.  She felt she did not understand the selection criteria and what the selection committee expected.  I had a look at the papers (resume and selection criteria statement) that had been written for her.  The writer had done an excellent job in capturing my client’s experience and making an argument as to why she was a very suitable candidate for the role. My client will be able to cut and paste from this document and use this for future applications.  With a better understanding of what selection panels look for with common selection criteria and some interview coaching, I am sure she will soon secure a job. 

Another client came to me for job interview coaching. She was particularly stressed because she had been advised that a written test would be conducted just prior to the interview. I had a look at her application.  She had excellent qualifications and experience, and her resume and statement of claims were well-written.   Based on this, with a few tips on how to manage written job tests, she should have had no trouble with a written test.  She admitted that she had received considerable assistance with her written application, and that she did not really have the level of writing skills required for the role. 

The message from these two stories – the written application is only one part of the selection process.  No amount of professional assistance with writing claims against selection criteria will help if a candidate is not able to complete other job assessment tasks at the required level.

Resume Writer Fees

If a candidate decides to hire a professional to prepare their application, they can expect to pay over $300. I did a search today to find current fees in Australia. Usually the client can choose different packages to suit their needs.  For example, one company says that they will prepare ‘ready to lodge applications from just $285 (incl. selection criteria, cover letter & resume tidy)’.  Another consultant lists the costs for an experienced job seeker (ie with over 2 years work experience) as follows:

‘Professional Resume via Phone/Email: $295
Professional Resume with Face-to-Face Consultation: $395
Customised Cover Letter: $95
Selection Criteria Responses: $70 per criteria’

A third provider lists their charges as, ‘Selection criteria response: typically from $250. New résumés from about $150’.

Most writers will ask many questions so they can understand the client’s skills and experience. They won’t make up things (hopefully), but should use their expertise to match what a candidate has to offer to the advertised role. 

Is it Fair/Ethical to Use a Resume Writer to Prepare a Ready to Lodge Job Application?

In the ideal world, all candidates would have equality of opportunity to present their claims. The reality is that candidates have different levels of familiarity and knowledge of the selection criteria process. Candidates also have different access to expertise to assist them to prepare applications, and different levels of comfort about ‘blowing-their-own-trumpet’.

It could be argued that professional job application writers level the playing field for those external (non-public sector) applicants who have had no prior experience with analysing selection criteria.

Where employers use open selection processes that favour candidates who know how to address selection criteria, the professional job application writer will thrive.

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Are you struggling to write the application? Need some ideas on how to address selection criteria? Do you feel you let yourself down at job interviews?

Do you want coaching from an experienced human resource professional? Do you need someone who understands the Intergrated Leadership System (Australian Government)  or Capability Leadership Framework (Queensland Government)?

Contact me at brisbanejobcoach@gmail.com   or 0403766812

Send me your draft resume, and details of any job/s that you are interested in.  Tell me if you need to work on your application (covering letter, resume or selection criteria) or if you need interview practice. I can provide a no obligation free quote.

My specialty is coaching people for job interviews. I enjoy assisting people to win jobs – and would love to hear from you.  

 Cheryl

From Jobstreet.com

 

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Are you struggling to write the application? Need some ideas on how to address selection criteria?

Do you feel you let yourself down at job interviews?

Do you want coaching from an experienced human resource professional?

Do you need someone who understands the Intergrated Leadership System (Australian Government)  or Capability Leadership Framework (Queensland Government)?

Contact me at brisbanejobcoach@gmail.com   or 0403766812

Send me your draft resume, and details of any job/s that you are interested in.  Tell me if you need to work on your application (covering letter, resume or selection criteria) or if you need interview practice. I can provide a no obligation free quote.

My specialty is coaching people for job interviews. I enjoy assisting people to win jobs – and would love to hear from you.  

 Cheryl

How would you go at answering these questions at interview?

  • Give us an example of where you have exceeded client expectations?
  • What does providing a quality customer service mean?
  • How would you know that you have provided great customer service?

Read what behaviours Medicare Australia considers exemplifies great service, to get ideas on how to respond to these questions.

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 My specialty is coaching people for job interviews, or coaching people to prepare their own job applications.

If you prefer to have someone prepare a resume for you, you might like to contact Kirsty Stewart. Kirsty is a Resume Writer, located in Brisbane, Australia, who has been preparing resumes for over 10 years. She provides online services to clients around the world.  

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See posts on Shapes Strategic Thinking

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For expert job coaching – contact me at brisbanejobcoach@gmail.com or 0403766812

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Employers– Please contact me about doing job application training for groups at your workplace – or to assist redundant employees with their job search.

Contact me at brisbanejobcoach@gmail.com or 0403766812

If you are a human resource professional and applying for a public sector job that has the five Leadership Capabilities i.e. Shapes Strategic Thinking, Achieves Results, Cultivates Productive Working Relationships, Exemplifies Personal Drive and Integrity and Communicates with Influence, you may find the following document very useful.

Medicare Australia – A Capability Profile for Human Resources

(Sorry – have just realised that this link now goes to home page of Medicare. Pity – it was a good document.) 

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Do you want coaching from an expert who understands the Intergrated Leadership System (Australian Government)  or Capability Leadership Framework (Queensland Government)?

Contact me at brisbanejobcoach@gmail.com   or 0403766812.  I will provide a no obligation free quote.

My specialty is coaching people for job interviews. I enjoy assisting people to win jobs – and would love to hear from you.

 Cheryl

 

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More posts on Shapes Strategic Thinking

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Employers- Please contact me about doing job application training for groups at your workplace. ph 0403766812 or brisbanejobcoach@gmail.com

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